Orders placed on weekdays before 12.00 pm will be shipped the same day!


Wrong size, wrong item or is your ordered pair just not quite to your liking? No problem: as long as the shoes are unworn (apart from trying them on, of course!), you can always return them without stating reasons within 14 days of receipt. A return form and return instructions are enclosed with your order. Didn't receive a return form? Send an email to [email protected] and we'll send it to you!

Here's how to return your item:

  • Complete the return form and add it to the return package.
  • Seal the package with the blue seal that you received with your order.
  • Do you live in the Netherlands, Germany or Belgium? Then you will find a free DHL label in your shipping box. Stick this label on the box and drop off your package at the nearest DHL station. Do you live outside one of the above countries? Please affix sufficient postage and send your package with a carrier of your choise to the address below:
    Voorveste 15 B/C
    3992 DC Houten
    The Netherlands
  • As soon as your return has been received by us, we will keep you informed of the progress by e-mail. We always make the refund as soon as possible, but no later than 14 days after receipt of the package. For a refund, we use the same payment method that you used when placing your order.